FAQ

What is Petdome.com?

Petsdome is India’s pet classifieds website. Who provides a free platform to post free Ads related pets. We intended to bring the people of pet community under one platform where they can share their needs and availability.

Why Petsdome.com?

Petsdome is a free, local community Pets classifieds website site where you can use it to post and search pets and related ads. Why not give a try right away?

Is Petsdome free?

PetsDome.com is absolutely free. No hidden costs arise with the creation, modification, usage or deletion of an ad, nor through contacting any sellers. All features are completely free. However, for a small fee you have the option to add Premium Features to your ad.

How can I contact Petsdome.com staff?

If you have any questions regarding an ad, your account, or if you encounter problems using PetsDome.com, use our contact form to get in touch contact-us customer support team.

Why do I  have to register?

A registration has many advantages and is not necessary to be able to use Petsdome.com. When you register, you can post your own ads and save ads to your favorites list. You can also rate other users, access the messaging center to send and answer questions, and much more.We also need your email address to keep you updated about your ads and inform you of messages from other users.

Can I post an ad without registering?

Yes, you can also post an ad without registering Petsdome.

How can I create an account?

Registering on Petsdome is free. Creating an account just takes a few steps. Click on the left corner click on “Login” icon on the top top-left corner of the home page. Click “Sign in” there you can register with an email address and mobile number by receiving OTP.

What types of account are there?

In addition to the basic account, you can also purchase a Petsdome Premium account. As a Premium member you have many advantages, for example, your ads will be highlighted with a Premium label.

I have registered, but I cant access my account why?

There will be the only reason of being entered the wrong password or email address. contact-us We will solve it for you.

What can I do if I forget my password?

To get a new password, click on “sign in ” below click on “Forget Password” and enter your email address. We will then send you an email with a link that allows you to enter a new password. In the future, you can use your new password to log in.

How can I change my password?

Log into your account, click on the icon top right-hand corner which will take you to your profile. where you can then click “Password” menu. Please type in your old password, followed by your new one.

How can I report an Ad?

Petsdome team can be contacted through “contact-us”  by sending a message and we will verify the report and take proper actions accordingly on the subjected report.

Can I change the email address or username linked my account?

Unfortunately, it is not possible to change your email address or username after having registered on Petsdome.com. The only way is to delete the account tied to your old email address and create a new one for free (Ads will also need to be created again).

How can I delete my account?

To delete your account contact-us. Your account will be deactivated in 2 working days.

How do I post an ad?

Ads can be posted on our App or our website just by clicking “Post free Ad” on the home page. An ad should include a convincing title and a detailed description. You can upload images to your ad.

Our admin team will verify your ad and publish.

Should have a Petsdome account to post an ad?

No, you can post ads directly without having an account in Petsdome.

How long will It take to publish my ad?

Ads will be published within the two hours of it posted. As ads need to be verified.

How can I edit my Ad?

As a Petsdome user you can edit your ads any time from “My Ads”, if you posted your ads without registering petsdome . You can edit ads by clicking a link sent to your email id email address. Click the link will take you to page you can edit

Do I have to pay to post a commercial ad?

No, commercial ads – just like private ads on Petsdome – are always free

Why I have not received a confirmation mail?

If you haven’t received a confirmation email, consider checking your spam folder. If you can’t find the email there, please contact-us

Why my ad still pending?

To ensure good quality ads on Petsdome, we review ads.If your ad is “pending”, it means that it still has to go through the review process. This could take some time because it is a first come, first-served basis.

Why was my ad removed?

Your ad may not be related to pets

Your ad may consist of pets and pet services restricted as per Indian Law.

Your ad may be posted more than once.

Your ad may have expired and was not renewed.

If you feel it was a mistake, please contact-us

How I post and share my ad from Petsdome?

You can easily share your ads from Petsdome to Facebook by just clicking “Share on Facebook” or other social media such as Twitter which it appears on all of your Ads.

How long do ads last on the site?

Ads will expire after 30days in general and the user can renew/repost their ad with updated details.

How can I contact the advertiser of an ad?

Contacting the advertiser of an ad is free. Simply use the contact form on the right side bottom of the ad. And also you can leave a message through “Send this seller a message” which appears on the right side of the Ad along with the seller details.

What resource do I have if my transaction has gone bad or if I have been defrauded?

If you have the feeling you have come into contact with someone you believe to be partaking in fraudulent behavior, please report them via the contact-us and we will delete the ad. Unfortunately, we are limited in what we can do in these cases, and, if necessary, we advise you to consider reporting any case of fraud to the police or appropriate authority.

How can I report an ad to the Petsdome team that I suspected of fraud?

If you suspect any Ads ad a fraud, You can report the ad by clicking ” Report Ad” which can be found below every Ad. Petsdome will do actions accordingly.

How can petsdome user communicate each other?

Petsdome users can send a message to the advertiser by clicking “Send this seller a message” which will drop a message on the email address of the advertiser. For further communication, users can contact through their personal communication tool by obtaining the contact details of the advertiser’s from their Ad. In future, we will upgrade to petsdome messaging services.

Petsdome warns against contacting an ad poster directly via personal email indicated on the ad. The contact form is there to ensure your safety against possible scams.

Where can I find the contact details of the seller?

Contact details of the advertiser can be found in inside the ads. Click on the respective Ad and Sellers contact details can be found.

How do I know if received a message from a buyer?

As far as now all the messages from the Petsdome will be notified through the user’s email Address. Kindly check your email regularly in order to find any actions on your Ad.

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